We are responsible for maintaining their personal laptop computer for use as an instructional tool in our program. Computing Services helps us fulfill this responsibility by providing support within the guidelines listed below.

• We are expected to independently learn how to effectively use a laptop, to participate in training opportunities as appropriate, and to solve general laptop problems.

• We must avoid altering their laptop in any way that compromises the primary purpose of their laptop as an academic tool, such as adding unnecessary programs, games or plug-ins that may affect stability.

• We are expected to secure an extended warranty with their preferred laptop vendor or to use a local repair vendor for problems. i recommend insurance for accidents and theft for your protection.

• We are responsible for mastering software required by professors.

• Computing Services will provide limited assistance to us with hardware and software that the School has recommended .

• We are expected to keep anti-virus software current and to follow safe computing practices.

To support us with laptop use as an academic tool, In Home Tech Support provides:

• Recommendations on Software and Hardware when relevant.

• Instructions for setup and use of our services specific to our environment through documentation, workshops, web-based training, and individual assistance as appropriate.

• Trained staff and instructional resources to support our recommended software use.

• Trained staff to assist with our recommended hardware and software configuration.